Terms of Service

Voici une version en anglais, adaptée à Saiyans.shop, qui vend à la fois des vêtements et des prestations créatives personnalisées. Elle reprend notamment les conditions affichées pour le service de création de posters : livraison numérique, deux séries de modifications, délais estimés, droits d’utilisation commerciale et exclusion des fichiers sources. (Saiyans)

Pour les consommateurs européens, le droit de rétractation est généralement de 14 jours, avec certaines exceptions encadrées pour les produits réellement personnalisés, les prestations commencées à la demande du client et certains contenus numériques. Les garanties légales obligatoires ne peuvent pas être supprimées par les conditions du site. (Service Public)

Avant publication, remplace les éléments indiqués entre [crochets].

TERMS OF SERVICE

Last updated: July 13, 2026

1. Overview

This website is operated by Saiyans, a creative brand operated by [FULL LEGAL NAME / BUSINESS NAME].

Throughout the Site, the terms “Saiyans,” “Saiyans Shop,” “we,” “us,” and “our” refer to the business operating the website saiyans.shop.

Saiyans offers this website, including all information, products, digital files, creative services, tools, and features available through the Site, subject to your acceptance of these Terms of Service.

By visiting the Site, placing an order, purchasing a product, booking a creative service, creating an account, or otherwise using our services, you agree to be bound by these Terms of Service, our Privacy Policy, our Refund Policy, and any additional terms displayed on the relevant product or service page.

Please read these Terms carefully before using the Site. You must not use the Site or purchase our products or services if you do not agree to these Terms.

2. Business information

The seller and service provider is:

Business name: Saiyans
Legal operator: [FULL LEGAL NAME]
Legal status: [SOLE TRADER / COMPANY TYPE]
Registration number: [SIRET / COMPANY REGISTRATION NUMBER]
VAT number: [VAT NUMBER, IF APPLICABLE]
Registered address: [FULL LEGAL BUSINESS ADDRESS]
Email: [CUSTOMER SERVICE EMAIL]
Website: saiyans.shop

3. Eligibility

By using the Site, you confirm that:

  • You have reached the age of legal majority in your country or place of residence;

  • You have the legal capacity to enter into a binding agreement;

  • The information you provide is accurate, complete, and current;

  • You will not use our products, artwork, or services for unlawful or unauthorized purposes.

Where you place an order on behalf of a company, gym, promotion, athlete, agency, organization, or other entity, you confirm that you are authorized to bind that entity to these Terms.

4. Products and creative services

Saiyans may offer:

  • Apparel and other physical products;

  • Art prints and posters;

  • Limited-edition products;

  • Digital artwork;

  • Custom fight posters;

  • Fighter branding;

  • Apparel graphics;

  • Campaign visuals;

  • Motion graphics;

  • Other creative and design services.

The exact features, deliverables, formats, turnaround time, usage rights, revision allowance, and price applicable to an order are those displayed on the relevant product or service page at the time the order is placed.

Physical printing and shipping are not included with a digital creative service unless expressly stated on the relevant product page or written quotation.

5. Product information

We make reasonable efforts to present our products and services accurately.

However:

  • Colours may vary depending on your screen, device, printing system, paper, fabric, ink, or production method;

  • Product images and mock-ups are illustrative and may not perfectly represent the final physical item;

  • Minor variations in placement, size, colour, texture, or finish may occur during manufacturing;

  • Measurements and sizing information are approximate;

  • Creative portfolio examples do not guarantee that a future project will use the same composition, style, effects, or production process.

Such minor variations will not be considered defects where the product or service otherwise conforms to its description and applicable law.

6. Prices, taxes and duties

Prices are displayed in the currency indicated on the Site.

Prices include taxes where stated. Shipping fees, payment-related costs, customs duties, import taxes, or other charges may be calculated separately at checkout or charged by the destination country.

Customers ordering from outside the seller’s country may be responsible for import duties, customs charges, local taxes, brokerage fees, and other charges imposed by local authorities.

We reserve the right to change prices at any time. A price change will not affect an order already accepted by us.

In the event of an obvious pricing, technical, or typographical error, we may cancel the affected order and issue a full refund.

7. Orders and acceptance

Submitting an order constitutes an offer to purchase the selected product or service.

An automated order confirmation acknowledges that we have received your order, but it does not necessarily mean that the order has been accepted.

We reserve the right to reject or cancel an order where reasonably necessary, including where:

  • The product or service is unavailable;

  • Payment cannot be authorized;

  • The order appears fraudulent;

  • Incorrect information has been provided;

  • A technical or pricing error has occurred;

  • The requested project contains illegal, abusive, defamatory, infringing, or discriminatory material;

  • We do not have the availability or resources required to complete the project.

Where we cancel an order after payment, we will refund the relevant amount unless the cancellation results from fraudulent activity or another lawful reason permitting us to retain amounts already incurred.

8. Payments

Payment must be completed through one of the payment methods offered at checkout.

You agree to provide current, complete, and accurate payment and billing information.

For custom creative services, production will not begin until:

  1. Full payment or the agreed deposit has been received;

  2. The creative brief has been completed;

  3. All required photographs, logos, texts, names, dates, sponsor assets, and event information have been received;

  4. The project direction and required information have been sufficiently confirmed.

Additional services, deliverables, revisions, licensing rights, or changes outside the original scope may require additional payment.

9. Custom creative services

9.1 Creative process

Depending on the project, the creative process may include:

  • Art direction;

  • Photo selection;

  • Image compositing;

  • Retouching;

  • Typography;

  • Graphic design;

  • Colour grading;

  • Illustration;

  • Format adaptations;

  • Motion design;

  • Preparation of final digital files.

Saiyans retains creative discretion regarding the production methods used to achieve the agreed result.

9.2 Customer materials

You must provide all required materials in the requested quality and format.

Original, high-resolution photographs and files are strongly recommended. Screenshots, compressed social-media images, blurred photographs, heavily filtered images, low-resolution logos, or incomplete information may reduce the quality of the final result.

We are not responsible for quality limitations caused by materials supplied by you.

9.3 Customer warranties

By submitting photographs, logos, names, trademarks, sponsor assets, videos, music, texts, or other materials, you confirm that:

  • You own them or have permission to use them;

  • You have obtained all required permissions from photographers, athletes, models, sponsors, organizations, trademark owners, and other rights holders;

  • Their use will not infringe copyright, trademark rights, image rights, privacy rights, publicity rights, contractual rights, or other third-party rights;

  • The information supplied is accurate and lawful.

You remain responsible for claims resulting from unauthorized or unlawful materials supplied by you.

9.4 Turnaround times

Standard turnaround times are estimates and begin only after payment and receipt of all required and confirmed materials.

Where a product page states a turnaround of approximately 7–10 business days, this period begins after the complete project materials have been received.

For priority production, including a 48-hour service, the countdown begins only after payment and receipt of all required photographs, logos, texts, and confirmed information. Priority production remains subject to availability.

Turnaround times may be extended because of:

  • Late or incomplete materials;

  • Delayed customer feedback;

  • Replacement of approved photographs;

  • Changes to names, dates, sponsors, event details, or project direction;

  • Additional revision requests;

  • Force majeure or events outside our reasonable control.

9.5 Revisions

Unless otherwise stated, the custom fight poster package includes two revision rounds.

A revision round means one consolidated set of reasonable feedback submitted by the customer after receiving a project version.

Included revisions are intended for reasonable adjustments to the selected creative direction, such as:

  • Text corrections;

  • Minor colour adjustments;

  • Reasonable layout refinements;

  • Small